• What skills do you need as a future employee?

  Skills and Competencies in Tourism
  
  What green, social, and digital skills and competencies do you need now and in the future as an employee in the Tourism sector?
  
  You can explore the following sectors:
  - Tour Operator and Travel Agents
  - Accommodation
  - Destination Management
  - Food and Beverage
  - Visitor Attractions
  You can also examine work areas across different sizes of organisations to identify the skills and competencies required.

• What skills do your employees need for the future?

  Skills and Competencies in Tourism – Employer Perspective
  
  What green, social, and digital skills and competencies do your employees need now and in the future in the Tourism sector?
  
  You can explore the following sectors:
  - Tour Operator and Travel Agents
  - Accommodation
  - Destination Management
  - Food and Beverage
  - Visitor Attractions
  You can also examine work areas across different sizes of organisations to identify the skills and competencies required for current and future business success.

• How would you like to investigate the Tourism Green, Social, Digital, skills and competencies in the NTG Skills Lab.

  The NTG Blueprint Strategy
  
  The NTG blueprint strategy is responding to skills gaps in tourism and hospitality.
  In a rapidly changing world, digital technology and destination impacts of tourism are creating significant pressures on:
  - Destination society.
  - Local economy.
  - Culture.
  - Natural environment.
  
  Key Questions for the Future (2030) - What will the implications of such impacts be for tourism in 2030? - How will Artificial Intelligence, Internet of Things, Big Data, shifting demographics, and changing customer preferences impact tourism employment and training?
  
  These are important questions which the NTG project has focused on to:
  - Bridge the skills gap.
  - Progress the skills needed for the future.
  - Enhance tourism career prospects.

• Self Assessment - What are your current Green, Social, and Digital skill levels?

  Assessing Skills in the Hiring Process
  
  In your hiring process, it is important to accurately gauge the skill level of candidates as it pertains to their ability to do their job. Assessing these skills can take a wide variety of forms.
  
  Possible Assessment Methods - Requesting a writing sample. - Assigning a project. - Asking for a presentation.
  
  You must assess whether the candidate:
  - Has fully achieved the skill.
  - Is above the required skill level.
  - Can be developed to fully achieve the skill in the future.
  As the candidate, you need to:
  - Know the skills required.
  - Assess yourself as having them or not.
  - Be able to prove that you possess them.
  
  Starting the Assessment 1. Select the criteria to establish the skills and competencies for the area of interest using the drop-down boxes. 2. Alongside each skill, there are four columns with a tick box in each, representing:
  - Above and Beyond
  - Match – OK
  - Partly Developed
  - To Be Developed
  Review each skill and tick the box that reflects the current level, ensuring you can prove your choice.
  
  Additional Features - You can click the magnifying glass icon to display the related competencies before deciding the skill level. - Ticking the "Partly Developed" or "To Be Developed" box is not negative — it is a discussion point for development and identifies skills to improve in the future.
  
  Finalizing the Skills Assessment
  - After reviewing all skills and ticking the boxes, you will have a completed skills assessment.
  - This assessment highlights skills gaps and the requirements for future development.
  - You can print the findings or download the page as a record for future progress.

• Perform a Job Review for Green, Social, and Digital skills

  Job Skills Review
  
  As much as job skills reviews are challenging to conduct, they serve an important purpose by helping employers and employees to:
  - Collaborate on goals.
  - Review historical challenges.
  - Celebrate accomplishments.
  - Establish future plans for improvement.
  
  Starting the Job Review
  1. Select the criteria to establish the skills and competencies for your area using the drop-down boxes.
  2. Review each skill and tick the box only if you can prove that the job holder(s) fully possess that skill.
  3. You can click on the magnifying glass icon to display the competencies before deciding if the skill level requirement is met.
  
  Important Notes
  
  - Do not tick the box if the job holder does not have all the competencies now — this will be identified as a skill that needs to be developed.
  - Any unticked skills will become part of the development plan.
  
  Completing the Job Review
  
  - Once all skills have been reviewed and boxes ticked, you will have a completed Job Review.
  - The Job Review will identify skills gaps and training needs.
  - You can print the findings or download the page as a record for future progress.

Si vous avez d’autres questions, consultez la FAQ complète ici